SHIPPING INFORMATION CANADA

ORDER PROCESSING

All items that are in stock and available to ship will be processed and dispatched within 48 hours of the order date. This processing time-frame does not include weekends or Canadian holidays.

DELIVERY OPTIONS
ON & QC

Standard Delivery (2 to 5 Business Days) - $7.99 CAD
UPS Express Saver (1 to 2 Business Days) - Calculated at checkout

AB, BC, SK, MB, NB, NS, NL, PEI

Standard Delivery (3 to 10 Business Days) - $9.99 CAD
UPS Express Saver (1 to 3 Business Days) - Calculated at checkout

YT, NWT

Standard Delivery (4 to 12 Business Days) - $24.99 CAD

NU

Standard Delivery (7 to 14 Business Days) - $34.99 CAD

FREQUENTLY ASKED QUESTIONS
What carrier do you use for standard delivery?

We work with a variety of carriers and choose the most efficient and cost-effective option based on your order’s size, destination, and dimensions. Our list of carriers may change over time, so we can’t guarantee a specific one will be used. However, you can be confident that we partner only with reliable, high-quality carriers. Additionally, door to door tracking is included with every order!

When will my order arrive?

Shipping estimates are provided at checkout, based on information from the courier. Please note that these are not guaranteed delivery dates and do not include the time needed to process your order.

How do I track my order?

You can track your order here OR using the tracking information provided to you via email once your order has shipped.

Can I cancel my order?

We are unable to guarantee an order cancellation once processing has begun. You can reach out to us via email and we'll do our best to accommodate your cancellation request if possible.

Where do you ship orders from?

We are located in Hamilton, Ontario, Canada. 

Can I pickup my order?

Unfortunately, we are unable to accommodate order pickups at this time.

Do you offer free shipping?

Yes, we offer free shipping on orders over $79 CAD*

*Exclusions:
Orders shipped to YT, NT, NU, Remote Locations and PO Boxes.
Orders containing over 25 items.