HOW RETURNS WORK - INTERNATIONAL

Our return process is simple. It's only three easy steps!

Step 1: Initiate a return request here

Step 2: Re-package the items in a sturdy box (feel free to use the original packaging if you still have it!) and label it with our return address. It'll be provided for you in the return, but just incase, here it is again for you:

PLANET PROVISION INCORPORATED
MERCHANDISE RETURNS
2-558 UPPER GAGE AVENUE
C/O UPS STORE (SUITE 183)
HAMILTON ON L8V 4J6
CANADA

Step 3: Drop your parcel off at the courier of your choice. Ensure that you mark the items as a merchandise return on any international customs forms.

And that's it! Once your return has been successfully delivered to us, we'll check everything out within 3 to 5 business days and then your refund will be on it's way to you.